mCareWatch 4G Fall Detection Personal Alarm

$519.00

$

winner of the eldercare innovation award 2024

Innovation of the year

Weighing 45g and measuring only 14mm, this powerful devices boasts plenty of premium features such as; heart rate alarms, non-movement alarms, geofencing, and an app for carers to help oversee device settings.

The small SOS smartatch with a big range of customisable features.

Portal & Mobile App

The ConnectiveCare web portal and mobile app allows carers to connect and access the device anywhere and anytime.

GEOFENCING

Emergency Contacts receive an automated SMS notification if the mCareWatch leaves a predetermined boundary.

HEART RATE ALARM

Emergency Contacts receive an automated SMS notification if the mCareWatch user's heart rate is too high or too low.

Showerproof

The device is showerproof but cannot be worn while swimming or in a bath.

Emergency Alarm Activation

How does it work?

A simple press and hold of the SOS button activates the mCareWatches emergency sequence. You can choose who the MediFone calls, whether it’s a list of known emergency contacts or a 24/7 professional monitoring company. In either scenario, those who you trust in an emergency will receive your GPS location to help them find you.

For more about monitoring options information, click here.

Lifetime Support & Customisation

Please note that the mCareWatch is not a Guardian product. Ongoing support is provided by mCare, we are simply their partner and an mCareWatch distributor.

If you need after-sales support from mCare, they will provide this to you for life and this includes any reprogramming and customisation for the watch.

Note:  mCare does not offer refunds as part of their policy unless the watch is defective. We can request a partial refund from mCare for changes of mind but nothing is guaranteed.

Receiving and Using Your mCareWatch

1. Set up and Tested

Each device is personally set up and tested by an mCareWatch representative. These settings can be changed by them remotely for free as part of their lifetime service that comes with your mCareWatch.

2. Delivered from Australia

Once testing is complete, they deliver it from their office in QLD.

3. Turn on & test

After it arrives, we strongly recommend you turn it on right away and perform a test to make sure it works how you’d like it to.

4. Press SOS to Activate

In an emergency or whenever testing, it’s simple; press and hold the SOS button until the device activates the emergency sequence. Drop the device from chest height onto a soft surface to perform a fall detection test.

5. Press SOS to Cancel

If it’s ever activated by accident, pressing the SOS button a second time will cancel the emergency sequence.

6. Wear & Charge

Like a seatbelt, you never want to have an emergency but you put it on during every journey. Similarly, we suggest to wear the mCareWatch whenever alone. Charge it every day to ensure it always remains charged (no need to turn off the mCareWatch except when flying).

Ongoing Costs

mCare Plan Options

Please note that the only SIM option is the mCare Managed SIM.

BasiC Plan

Features List

Monthly: $39
Yearly: $299
(save $169)

Stanard Plan

Features List

Monthly: $55
Yearly: $475
(save $185)

Premium Plan

Features List

Monthly: $75
Yearly: $729
(save $171)

*The PREMIUM Plan requires the user to allow easy access to Emergency Services via key safe, or entry via number pad, or hidden spare key on-premises, etc. If this is not in place, a key safe from mCare will be mandated at the price of $49 to be included in the delivery.

Learn more

Frequently Asked Questions

It’s ideal for those who prefer a smaller device as an SOS smartwatch. 

The ongoing costs are dearer compared to the Guardian MediWatch but the mCareWatch comes with several more features and tends to be a lot more visually appealing for women.

• Make and receive calls (4G)
• Can call 000
• Whitelisting (blocks unknown numbers)
• Auto-answer incoming calls
• Family or Professional Monitoring
• Fall Detection
• GPS Tracking
• Geofencing
• Online app/portal for family & carers
• 3 watch faces to choose from
• Touch screen
• Medication reminders
• Low battery notifications
• Heart rate alerts
• Blood pressure alerts
• Non-movement alerts
• Periodic welfare checks
• Periodic ‘quality of life’ checks
• Speed-dial up to 3 emergency contacts
• Showerproof
• Optional Velcro Straps (20mm)
• mCare managed SIM plan

Easily switched on or off, there are 6 sensitivity settings. The mCareWatch can also be customised to only have fall detection turned on during certain times of the day.

If the device senses what may have been a fall, a call is made to emergency contacts, similar to the SOS button being pressed. The difference being that the voice prompt identifies the alarm as a fall alert. Since this personal alarm is worn on the wrist, fall detection is less effective compared to pendants. This is due to the fact that fall detection is based on acceleration being built up over a short period of time. Since the wrist/hand movement is less consistent and unpredictable during a fall, the automatic fall detection may be less likely to activate.

Note: Due to the varied nature of falls, some falls may not register. mCare can adjust the sensitivity for you if necessary. However, in the event of a fall, do not wait for the Fall Alert alarm sound but press and hold the SOS button if you are conscious.

The mCareWatch is smaller than many standalone smartwatches. Apple and Samsung both provide watches of similar size but need to paired with a phone when initially set up. The mCareWatch does not require the user to have a smartphone. Compared to other SOS standalone watches, the mCareWatch tends to boast a great range of features without compromising battery life or speaker quality. The ongoing costs may be higher for the mCareWatch but if you want quality and customisation, it’s worth it.

It’s best to charge the mCareWatch once a day. The battery can last more than a day but it depends on the user’s location. Areas with weaker GPS and/or cell signal may drain the battery faster.

Device Specifications

Length

47 mm

Width

32 mm

Height

14 mm

Weight

45g

Operation System

Android

Working frequencies

Telstra, Optus, Vodafone

Battery Life

24-48 hours (affected by mCare Plan Option and cell signal)

Water and dust resistance rating

IP67

Hear Directly from Our Customers

Trusted and Loved by Users Everywhere

Sarah T
Solo Traveller
Read More
The Guardian Trace Personal Alarm has been a game-changer for me. As someone who often travels alone for work, I feel so much safer knowing I can send an SOS with just one button. The 120dB siren is incredibly loud and reassuring. The app is easy to use and keeps my family updated on my location. Highly recommend!
Mike R
Parent
Read More
This device is perfect for my teenage daughter who walks home from school. The discreet design and powerful alarm give her confidence, and I love getting real-time updates on her whereabouts. The Guardian Trace app is fantastic, and the peace of mind it provides is priceless.
Emma L
Solo Worker
Read More
As a lone worker, the Guardian Trace Personal Alarm has become an essential part of my routine. It's compact, easy to use, and the SOS button integration with the app is seamless. Knowing I can alert my emergency contacts instantly makes me feel much more secure. A must-have for anyone concerned about personal safety!

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